Returns Refunds and Cancellations

Returns

Nutragainz Guarantee: Nutragainz strives to keep you totally fulfilled and satisfied, which is why we offer a 30-day, money back guarantee. If at any point you decide it’s not the most nutritious, delicious product on the planet, remember you are protected by the highest standard 100% money-back guarantee. Just send us the empty bottle and we’ll refund you to the last penny, no questions asked. If after 30 days of use, you are unhappy and would like a refund, here’s exactly what to do:

  • Contact the Nutragainz team by calling 833-664-2469 Monday through Friday between the hours of 10:00am and 9:00pm Central Standard Time.  We will gladly provide you with our return address, so as not to waste any materials, and a return confirmation number. This is an easy and effortless process.
  • Return the empty canister, the Nutragainz invoice that received, and the confirmation number you have been assigned.
  • It is your obligation to pay the return postage, and we do recommend you opt for tracking and confirmation numbers for verification and efficiency purposes. Note: We must receive the canister within 60 days from the date of original purchase for the refund to be valid.
  • We will refund your entire order, excluding shipping costs, as long as all bottles purchased are returned.
  • We can’t allow resale of Nutragainz products, so empty bottles will be refunded only after sufficient time has passed for a single customer to use Nutragainz Supplements as directed.

These guidelines were created to keep you satisfied, while at the same time ensuring we can continue to provide a quality product to other happy customers for years to come. Returning Nutragainz without complying with our policy will unfortunately deem your transaction non-refundable.

After complying with the steps above, please allow adequate time for shipping, quality control, and communication with credit card companies and banks as you patiently await your refund.

Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. 

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at service@nutragainz.com

Sale items (if applicable) 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. 

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at service@nutragainz.com

Return Shipping 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.